Solutions and Services

At Spark IT We offer comprehensive IT and network infrastructure solutions that support the smooth operation of your business. From planning and installation to ongoing support, we ensure that your technology operates securely, efficiently, and reliably.

Our goal is to maximize the value of your investment by proposing solutions that meet your needs and minimize unnecessary costs. With a focus on efficiency and security, we create environments that foster growth and innovation.

Call Center

Flexible & cost-effective communication solutions.

Communication is the backbone of every modern business. With With Voice over IP (VoIP) you can replace traditional phone systems with a more flexible, efficient, and cost-effective solution tailored to your business needs.

At Spark IT Solutionswe offer advanced telephony solutions based on the latest technologies 3CX και Grandstream, ensuring reliable communication, low costs, and easy management.

Why choose VoIP telephony?

Cost reduction:Lower call charges and elimination of traditional phone line costs.

Flexibility & remote work:The ability to use a landline number from anywhere via mobile, computer, or IP phone.

Scalability & expandability:Add new lines and users easily, without complicated installations.

Integration with CRM & collaboration tools:Integration with Microsoft 365, ERPs, and other business systems.

Reliability & security:Encrypted calls and protection against cyberattacks.

Our Solutions

🔹3CX – The Modern Software-Based Solution.
Phone System 3CX is a powerful and flexible phone system that supports voice calls, video conferencing, live chat, and integration with CRM systems.

✔ Use from any device (mobile, PC, IP phone).

✔ Integrated Web Client without the need for VPN.

✔ Free video conferences with no time limit.

✔ Support for on-premises or cloud installation.

🔹Grandstream – Professional phone systems & IP phones.
Η Grandstream offers comprehensive telephony solutions with reliable IP phone systems and devices that enhance the quality of your communication.

✔ Support for multiple users and internal extensions.

✔ High-definition (HD) sound quality.

✔ Compatibility with SIP providers for cost reduction

✔ Advanced features (IVR, call queues, voicemail-to-email)

Upgrade your business communication.

We handle the installation, configuration, and support of your phone systems, offering a complete communication solution for your business.

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